Start with the guides below. If they do not answer it, email us directly — PostEngine support replies on business days.
Most questions are answered in the three pages below.
New to the platform? Learn how to set up your brand profile, connect LinkedIn, and publish your first post.
Read the guide
Quick answers to the most common questions about features, billing, privacy, and content workflows.
View FAQ
Every feature explained — from drafting to scheduling to the numbers afterwards.
Explore features
Can't find what you need? Reach out to our team directly:
our support addressFor general or business inquiries: our general enquiries address
We aim to respond within 24–48 hours on business days.
Your account email, clear description, and any relevant screenshots.
Here are the most frequent reasons people contact us.
Trouble signing in, or account access problems. A password reset is not self-service: a person performs it by hand and replies to you.
Issues connecting your LinkedIn account, expired tokens, or permission errors.
Questions about draft generation, scheduling, quality scoring, or publishing.
Questions about your current plan, feature limits, or upgrades.
Requests to export, correct, or delete your data.
Found something broken or have a suggestion? We appreciate detailed reports.
What you can expect when you reach out to PostEngine support.
24–48h
Response time on business days
How to reach us
Priority
Account access and security come first